FAQ
Your questions, our answers.
Can't find your question? Contact us and we'll get back to you quickly.
How do I book an appointment?
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Choose your services from the catalogue, then click "Book". You can then select your preferred date, time and hairdresser.
Can I cancel or change my booking?
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Yes, up to 24 hours before the appointment. Log in to your account to cancel or modify your booking.
What payment methods do you accept?
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We accept all major credit cards via Stripe. Payment is made online at the time of booking.
What happens if I'm late?
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Please let us know as soon as possible. Depending on the delay and schedule, we will adapt or reschedule your appointment.
How do I receive my login code?
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After your first confirmed booking, you will automatically receive an invitation email to create your personal space using a 6-digit code.
Do you sell hair products?
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Our online boutique is opening soon — you will be able to find the products we use in our salon.